Terms and conditions

1. GENERAL

Thank you for visiting our website!

This website (the “Site”) is owned and operated by “Jotunheim – Coaching &Training” (“COMPANY,” “we” or “us”). By using the Site, you agree to be bound by these Terms and Conditions and by our Privacy Policy and to use the Site in accordance with these Terms and Conditions, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Jotunheim – Coaching &Training. If you do not agree to all of the terms contained in these Terms and Conditions, you should not use Jotunheim – Coaching &Training’s Site or services.

We reserve the right to make any modifications to these Terms and Conditions at any time, in which case we will post the updated Terms and conditions on this website. By continuing to use Jotunheim – Coaching & Training’s Site and services after we post any such changes, you accept those changes.

 

2. INTELECTUAL PROPERTY RIGHTS

2.1 LIMITATIONS ON THE USE OF THE SITE, ANY CONTENT AND JOTUNHEIM – COACHING & TRAINING’S SERVICES

This Site and all the materials available on the Site, including, without limitation, text, names, logos, trademarks, service marks, trade names, images, photos, illustrations, audio and video clips, are the property of Jotunheim – Coaching & Training and/or our affiliates or licensors, and are protected by international copyright, trademark, and other intellectual property laws. The Site, any material available on the Site and Jotunheim – Coaching & Trainings services are provided solely for your personal and non-commercial use, provided that you acknowledge and keep intact all copyright and other proprietary notices.

As user, you are not allowed to modify, copy, reproduce, republish, upload, post, transmit, distribute, distort, misrepresent or sell any material and content provided by the Site or Jotunheim – Coaching & Trainings services in any way or for any other purpose unless you get our written authorisation first.

Neither may you delete, add, misrepresent or distort any material or content on the Site. Any attempts to modify the Site or any content and services provided by Jotunheim – Coaching & Training, or to defeat or bypass our security features is prohibited.

2.2 WHEN SUBMITTING YOUR MATERIAL / CONTENT TO JOTUNHEIM – COACHING & TRAINING

By posting or submitting any material (including, without limitation, comments, blog entries, photos and videos) to us via the Site, you acknowledge that you are responsible (and not Jotunheim – Coaching & Training) for any submission you make.  You are responsible for the message, including its legality, reliability, appropriateness, originality, and copyright.

By posting or submitting any material (including, without limitation, comments, blog entries, photos and videos) to us via the Site, you are granting us, and anyone authorised by us, a royalty-free, worldwide, yet non - exclusive license to use this material in any manner or any medium.

 

3. LIMITATION OF LIABILITY and OTHER DISCLAIMERS

3.1 LIMITATION OF LIABILITY

Your use of the Site and Jotunheim – Coaching & Training’s services is at your sole risk. The Site and services of Jotunheim – Coaching & Training are provided “as is” and “as available, and without warranty of any kind, whether express or implied. Therefore, Jotunheim – Coaching & Training, its affiliates and licensors, will not be liable for any damages or injuries that accompany or result from the use of any of its sites and services. These include, but are not limited to:

-Use of (or inability to use) the Site and Jotunheim – Coaching & Training’s services and materials

-Use of (or inability to use) any site which hyperlink from our Site to third-party sites, materials and services, even if we are advised beforehand of the possibility of such damage

-Failure of our Site to perform in the manner you expected or desire, including, but not limited to, interruption of availability of the Site, defect of our Site, delay in operation or transmission of our Site, error and omission on our Site, line failures

-computer viruses or other harmful components

Furthermore, Jotunheim – Coaching & Training will not be liable for any damages intended to compensate someone directly for a loss or injury. Or damages reasonably expected to result from a loss or injury (known as ‘consequential damages’). Or other miscellaneous damages and expenses resulting directly from a loss or injury (known as ‘incidential damages’).

In any event, our liability to you for all losses, damages, injuries and claims of any kind (whether the damages are claimed under the terms of a contract, or claimed t be caused by negligence or other wrongful conduct, or if they’re claimed under any other legal theory), will not be greater than the amount you paid if anything to access our Site or Jotunheim – Coaching & Training’s services.

You acknowledge that NO REPRESENTATION have been made by Jotunheim – Coaching & Training relied upon as to potential healing or potential personal transformation that may be derived from the participation in Jotunheim – Coaching & Training’s services.  

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

 3.2 AVAILABILITY, ERRORS and INACCURACIES

We are constantly developing and updating our products and services on the Site. We may experience delays in updating information on the Site and in our ads on other websites. Therefor information found on the Site or other websites may contain errors or inaccuracies and may not be complete or current. Mispricing, inaccurate descriptions or unavailability of services may occur and we cannot guarantee the accuracy or completeness of any information found on the Jotunheim – Coaching & Training’s Site and services. We reserve the right to change or update information and to correct errors at any time without prior notice.

 

4. LINKS TO OTHER WEBSITES

Our Site and services may contain links to third party websites or services that are not owned or controlled by Jotunheim – Coaching & Training. Such a link should not be seen as an endorsement, approval or agreement with any information or material offered at the websites you can access through our Site or services. Jotunheim – Coaching & Training has no control over, and assumes no responsibility for any information, products or services provided of any third-party websites or services.

You agree that Jotunheim – Coaching & Training shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, materials or services available on or through any third-party websites or services. We strongly advise you, if in doubt, to always check the URL- address if you are still on a site operated by Jotunheim – Coaching & Training and if not, to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

 

5. PURCHASES, PAYMENTS, PRICES, CANCELATION and REFUND POLICY

5.1 PURCHASES & PAYMENTS

If you wish to purchase any product or service made available through Jotunheim – Coaching & Training, the payment is 100% due at the time of purchase and processed via credit card.

In separately indicated cases, a payment plan may be available for a certain product or service. This option and applicable payment terms will be shown directly on the product page.

With any purchase made, you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase you make, and that the information you supply to us is true, correct and complete.

The payment process may employ the use of third-party services for the purpose of facilitating payment and the completion of your purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.       

Recurring payments in connection with a payment plan or an ongoing membership payment will be processed on the same credit card on the same date each month as the 1st payment.

If you need to change your credit card details, please notify Jotunheim – Coaching & Training in good time in advance to allow time to process these changes.

In the event of payment failure on the due date, Jotunheim – Coaching & Training may immediately suspend or terminate your order. Furthermore, you agree to pay all costs connected to recurring payment failure within a given payment plan - including, but not limited to collection, attorney’s fees and costs.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

 

5.2 PRICES

 

All prices on Jotunheim – Coaching & Trainings products and services are quoted and are to be paid in Euro. If you do not hold an account in the relevant currency, your credit card company will exchange the amount charged to the currency of your country at their exchange rate. Individual exchange fees may apply. Jotunheim – Coaching & Training cannot be held responsible for possible exchange rates or additional fees.

 

All prices on the Sites are quoted including taxes.

 

5.3 CANCELLATION

            5.3.1 CANCELLATION & CHANGE

Reservations for cancellation are made if cancellation of an entire live or online event or a single course day of a live or online event is inevitable due to illness/ prevention/ absence of the instructor or horses and no adequate replacement can be organised. In such a case, adjustments in the setup or course of an event that do not change the event as a whole do not entitle to resignation, refund or price reduction.

            5.3.2 FORCE MAJEURE

Neither party is entitled to compensation or to terminate the agreement in the event of non-compliance or insufficient performance if this is due to force majeure, which could not have been foreseen by the parties at the time of conclusion of this agreement or related contracts concerning the services of Jotunheim – Coaching & Training.

5.3.3 CANCELLATION OF PREMIUM MEMBERSHIP

                        Then premium membership can be cancelled at any time by written notice to community@jotunheim.net. In case of cancellation within the                           current month, there will be no partial refunds. The cancellation will come into effect with the date of the next due membership rate. By                                 this time, access rights to the premium community will expire.

 

5.4 REFUNDS & RESIGNATION

5.4.1 We understand that things can come up. Therefore, if you wish to cancel, we offer a 7 day refund policy from the date of your purchase.

Strictly no refunds after 7 days after purchase and strictly no refund after the course has begun if signed up 7 days or less prior to course.

Refunds or cancellations need to be requested via sending an email to giant@jotunheim.net. Please use the email associated with your purchase/ order and the headline “refund/cancellation requested.”

Please allow 1-3 business days for us to get back to you.

Your refund will be reinstated in your account within 7-14 days. Please note that processing of the refund in some banks may take longer.

 

In case of unavoidable non- availability for a live or online live event or service, Jotunheim- Coaching & Training can, but is not obliged to, look at the possibility of transferring you onto another course (space permitting) where the course is of equal or lesser value.

You must notify us 10 working days before the course commencement date if you require a transfer. This option can only be used once per course booking. 

 

Products, services or any other offerings on Jotunheim – Coaching & Training’s Sites are subject to change. If a product or service is adjusted, removed, or added, this does not entitle you to a refund.

           

6. CONTESTS, SWEEPSTAKES and PROMOTIONS

Any contests, sweepstakes or other promotions made available through the Site or Jotunheim – Coaching & Trainings social media may be governed by rules that are separate from these Terms & Conditions. If you participate in any of these contests, sweepstakes or other promotions, please review the applicable rules as well as our Privacy Policy. If the rules for any of these contests, sweepstakes or other promotions conflict with these Terms and Conditions, the contests, sweepstakes or other promotion rules will apply.

 

7.  REGISTRATION and PASSWORDS

7.1 REGISTRATION

To access certain features of the Site and Jotunheim – Coaching & Training’s services, we may ask you to provide your name and email address, additionally to certain demographic information including your gender, year of birth, address, zip code and country. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site and services provided by Jotunheim Coaching & Training (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.

7.2 PASSWORDS

 

To use certain services of Jotunheim – Coaching & Training’s sites, you will need a username and password, which you will receive through the Site’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit your account properly at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

 

8. COMPANY EVENTS

Company events are services by Jotunheim – Coaching & Training which are individually organized for a company upon prior request.

             8.1 ORDER CONFIRMATION FOR COMPANY EVENTS

Upon request, Jotunheim Coaching & Training sends an individual offer per mail to the company. The agreement between the parties is entered into upon the company's acceptance of the offer.

            8.2 PAYMENT FOR COMPANY EVENTS

50% of the agreed fee is due upon acceptance of the offer by the company. The other 50% are due 7 days prior to the event. A corresponding invoice will be sent.

Regardless of whether the company or individuals later choose not to participate in all or part of the event, Jotunheim Coaching & Training is entitled to the entire agreed price.

Event prices do not include any costs for board and lodging, meals during the event, travel costs, etc. if not listed otherwise.

8.3 RESIGNATION FROM COMPANY EVENTS

In the event of resignation from a company event, this must be notified by the company in writing to Jotunheim Coaching & Training.

In the event of resignation 6 weeks prior to the event, Jotunheim Coaching & Training is entitled to 25% of the price, 4 weeks prior to start of the event to 50% of the price and in the event of resignation within 4 weeks prior to the event, Jotunheim Coaching & Training is entitled to the full price.

Any costs to third parties are settled separately or directly to the company / participant.

Should the company have to change the date of the event, Jotunheim Coaching & Training is entitled to compensation for any costs incurred.

 

9. TERMINATION OF THIS AGREEMENT

We may terminate or suspend your access to the Site and services of Jotunheim – Coaching & Training immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

10. JURISDICTION
     

We agree on that any disagreement or dispute between the parties regarding the understanding and scope of these Terms and Conditions, shall be tired to be resolved with the help of a mutually agreed-upon mediator in the following location: District Sønderjylland, Denmark.  Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.  I it proves impossible to arrive at a mutual satisfactory solution through mediation, any disagreement or dispute between the parties regarding the understanding and scope of these Terms and Conditions shall be decided by ‘Sø- og Handelsretten’ in Copenhagen using Danish law.

 

 

11. CONTACT

 

If you have any question regarding the Site, our services or the above Terms and Conditions, please contact us:

giant@jotunheim.net